Video Postproduction Project Manager

Remote

Full Time

Mid Level

Edit Crew (editcrew.com) is a video editing service that edits a wide variety of projects, most of which are web-native. We make the process of working with a remote editing team a breeze and pride ourselves on the quality of our videos.

We are currently looking for a Video Postproduction Project Manager to join our team on a full-time basis. We work 8 AM to 5 PM CST with a 1-hour break. Everyone on the team brings a high level of enthusiasm for their craft and is passionate about bringing top-quality creative work.

You will be the connection point between Edit Crew’s clients and the internal team. With your organizational skills and ability to think one step ahead, you’ll help deliver an effortless and stress-free video editing experience for our clients.

On any given day, you will be helping to manage 10–20 different video projects in various stages of completion, and working cross-functionally between our editing team, project managers, and producer to make sure all projects adhere to schedule and quality standards.

Effectively, your role is to be a liaison and coach, working with our editing team to make sure that all projects are completed on time and to the highest quality.

Our Core Values

These core values define our culture and the people we hire. Do they resonate with you?

Kaizen (continuous improvement)
Stress-free experience
Accountability
Quality of deliverables
Respect for self & others

As Project Manager, you will:

Deliver an effortless experience to our clients
Manage a portfolio of unique projects through various stages of post-production, ensuring they stay on time and within scope
Manage a team of editors, ensuring projects are completed on time and with high quality
Ensure all information flows to all key stakeholders

You have:

Fluent in written and spoken English and Spanish
Prior experience working with video production/post-production
Phenomenal organizational skills
Clear, articulate, and personal communication skills
The ability to thrive in a fast-paced environment
Motivation to learn and solve problems
The ability to self-manage in a remote work environment
Adaptability to changing situations
An understanding of, or eagerness to learn more about, video marketing
An appreciation for the power of good videos and how they benefit our clients

Perks and Benefits

100% Remote
Monthly Payment
Schedule Monday to Friday
No overtime
Colombian Holidays
12 days of PTO per year
5 sick days per year
Last week of the year off
International Environment
Growth Opportunities

Be part of the team and apply now!

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When is the earliest you could start?*

Scenario A: For this project, we've promised the client a 30-day turnaround for the final edit. On day 25, the client asks if we can deliver the video in 2 days. The video will not be ready in 2 days. From their point of view, it wouldn’t be a big deal to finish the project early. “It’s only a few days earlier!” they say. “Haven't you been working on it for a while now?" Draft a sample response to the client.*

Scenario B: Upon delivery of the final video, the client seems extremely dissatisfied. "This is not the quality we expected from Edit Crew," they say. "It doesn't cover the value proposition of our product very well, and the production quality is poor." Draft a sample response to the client.*

Scenario C: Our editing team has just finished the video for a client. The next day, the client sends this note: "Can you make sure to include some custom illustrations to the end card, which animate in? This is crucial to the final video." Taking into account that Edit Crew doesn't do graphic design or animation work, how do you respond? Draft a sample response to the client.*

Have you ever worked in a customer support/service role? If so, what was the role and for how long did you work there?*

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Video Postproduction Project Manager

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